Customer Success Specialist - Cantonese Speaker (8:30Am-5:30Pm)

Customer Success Specialist - Cantonese Speaker (8:30am-5:30pm)Fresh Graduates are encouraged to apply.SPM, Diploma andaboveMust be able to speak inCantoneseAble to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.Willing to Relocate toGeorge Town, PenangSupport customers to place online orders with the client.Provide timely support to customers through available communication channels (inbound phone calls and email).Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.Identify and escalate priority issues through appropriate channels as and when necessary.Maintains and improves quality of service by sharing suggestions and recommendations.Fluency in CantoneseCustomer Service experienceExcellent communication skillsProblem-solving skillsTraining ProvidedMedical and Insurance CoverageEPF, Socso, EIS, etc.Medical LeaveAdditional BenefitsTraining ProvidedNever provide your bank or credit card details when applying for jobs.
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