Customer Success Specialist

Job Description Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software Introduce and demonstrate the system to customers such as account registration, job posting and etc Responsible to escalate clients' issues to the sales team.
Support the Account Manager by continuously showcasing positive & professional work attitude   Qualifications Candidate must possess at least Diploma in any profession.
At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
Excellent communication and presentation skills Good command in written & spoken English, Mandarin & Bahasa Malaysia Good logical thinking, able to quickly understand customer problems and respond to them.
  Additional Information Annual leave Sick leave Laptop & supporting hardware will be provided.
Casual Attire Medical Claims Optical & Dental benefits Attendance bonus Education benefit