Customer Support Administrator

Customer Interaction: 


-Be the main point of contact for customer questions, orders, and requests. 


-Provide fast and friendly responses via phone, email or chat.


-Resolve customer issues or pass them on the right team. 
Order Processing


-Accurately process customer orders with attention to detail.


-Work with the fulfillment and shipping teams to ensure timely delivery. 


-Keep customers updated on their order status. 
Sales Team Support


-Help the sales team with preparing quotes, proposals and presentations. 


-Keep customer information and sales records up to date. 


-Answer customer questions about products and services. 
 
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(Apply now at
; Requirements:-


-Minimum requirement: SPM, Diploma in Business Administration, Marketing, Management or any related field. 


-Fresh graduates are encouraged to apply.


-Required Languages: English, Bahasa Malaysia and/or Mandarin.


-Exellent interpersonal and communication skills (verbal and written)


-Proficiency in MS Office.


-Excellent organizational and multitasking abilities.


-Attention to detail and commitment to accuracy.


-Independent, self-motivated and proficient in time management.



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