Customer Support Assistant - Work From Home

Job Description:

We are looking for a Customer Support Assistant to join our team at IJM Corporation Berhad. This is a part-time, entry-level position that allows you to work from the comfort of your own home in George Town, Penang, MY.

Responsibilities:- Provide excellent customer service by responding to customer inquiries via phone, email, and chat in a timely manner- Assist customers with product information, troubleshooting, and order assistance- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction- Participate in ongoing training and development to stay up-to-date on company products and services- Assist with special projects and initiatives as needed

Requirements:- 1 year of customer service experience preferred- Reliable and hardworking personality traits- Strong communication skills and emotional intelligence- Ability to think critically and engage in strategic planning- Must have a quiet, distraction-free workspace at home- High-speed internet connection and a reliable computer- Ability to work independently and as part of a team- Proficiency in Microsoft Office and other relevant software programs- Must be able to work flexible hours as needed

Benefits:- Travel opportunities- Vision insurance- Joining bonus- Opportunity to give back to the community through corporate social responsibility initiatives

Deadline to apply: June 23, 2024

Equal Opportunity Statement:We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you meet the requirements and are looking for a rewarding part-time opportunity to work from home with a reputable company, we encourage you to apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.