Customer Support Executive (Indonesian Speaker)

JOB REQUIREMENTS Fresh graduate, Diploma, Degree;Proficient in both written and spoken Indonesian Language (to communicate with Indonesian speaking client)Ability to communicate well in EnglishCandidates must be willing to work on rotating shift, weekends, and public holidays.Prefer candidate with full working rights in Malaysia or Spouse Visa Holders.Able to work in Office. JOB RESPONSIBILITIES Handling of inquiries from customers with demonstration of excellent customer service skill to meet and exceed customer's need.Answer inquiries through live chat, email, call.Resolve complaints and provide information.Provide appropriate solutions or alternative methods within the time frame. BENEFITS / REWARD Full-Time Job (Permanent Employee)5 Working Days / WeekOn Job Training ProvidedMedical Benefit (Medical Check Up, Medical Claim)Miscellaneous AllowanceMiscellaneous Paid Leave (Annual Leave, Medical Leave, etc)Annual Bonus, 13th Month salaryOT Pay (Normal Day, Rest Day, Public Holiday)Increment AdjustmentPromotionEPF, SOCSO, EISPantry SuppliesCompany Gathering and Annual DinnerKPI Performance RewardBest Attendance Reward