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Customer Support Executive/Traditional Chinese

Customer Support Executive/Traditional Chinese
Company:

(Confidential)

Place:

Kuala Lumpur, Kuala Lumpur

Job Function:

Other

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Details of the offer

Position: Customer Support Executive (Traditional Chinese)
RESPONSIBILITIES

• Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms.
• To be able to handle multiple concurrent chat and email interactions while addressing frequent start and stops from incoming phone calls, emails, social media interactions and other online platforms.
• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.
• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.

Source: Learn4Good
Job Function:

Requirements

Customer Support Executive/Traditional Chinese
Company:

(Confidential)

Place:

Kuala Lumpur, Kuala Lumpur

Job Function:

Other

Report this offer

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