Customer Support Representative

-Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.


-Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.


-Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.


-Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.


-Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions. 


-Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.


-Performs any other tasks and responsibilities within the Branch Operations as and when required.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-vitally-sdn-bhd-job-customer-support-representative)
; Requirements:-


-Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.


-At least 2 years' working experience in customer communication and sales coordination.


-Applicants must be willing to work for 5.5 days.


-Conversant in both spoken and written of Bahasa Malaysia and English.


-Proficient in Microsoft Office applications (especially Microsoft Excel).


-Details oriented with good interpersonal and communication skills.