Customer Support Specialist

**Who We Are**:We are a world-class integrated trading platform established in 2017 that provides Futures trading and other services to more than 7 million users worldwide. With local trading service centers in different countries, we supports three languages: Chinese, Korean, and English. We aim to provide a professional, safe, and efficient platform that meets the needs of all users and builds a fair and just blockchain ecosystem based on the concept of "Risk Protec on, Transparency, and Openness".**Role Description**:This is a full time on-site role in Kuala Lumpur for a Chinese speaking Customer Service Representative.**Qualifications**:- Fluent in English and Mandarin- Prior experience in customer service, preferably in the finance industry- Strong communication and interpersonal skills- Ability to manage multiple tasks and prioritize responsibilities- Quick learner and team player Familiarity with cryptocurrency is a plus but not required- Fresh Graduated are welcome to applyBenefits: EPF & Sosco, Sick leave, Compensatory leave for public holidays, Maternity leave Paternity leave for father, Annual leave, Wedding leave, Bereavement leave, Transportation subsidy, Team building, Year-end awards, Shift allowance, Half-year salary adjustment**Salary**: RM3,000.00 - RM5,000.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Day shiftSupplemental pay types:- Commission pay- Overtime pay- Performance bonusExpected Start Date: 04/30/2024