Data Center Operations Technician (Malaysia, 24/7 shift)Responsibilities:
Hardware Support - Installations, Move, Add, Change
Decommission of IT equipment (networks, servers, networks, storage, backup devices)
Media management - HDD/SSD Destruction and Disposals
Connect and disconnect patch cables to equipment in DC
Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
Regular physical / visual inspection of equipment and data center operations facilities
Provide onsite support during scheduled maintenance / change events
Troubleshooting of issues for IT and network related equipment
Inventory management of RMA, cold spares, equipment and tools
Vendor Management - Coordination, Vendor Supervision
DC Access Request Management
POP Site operations support and standby
Provide regular reporting on progress as required (move, change, support request and change) and develop continuous improvement capabilities
Provide after business hours support based on on-call schedule and shift work when required
Any other duties as assigned
Requirements:
Minimum of 1 years' experience working in the Data Centre operations space
Good understanding and knowledge in data structured cabling and patching
Experienced in hardware support, breakfix and troubleshooting.
Ability to respond to issues and provide timely updates, and escalation
Experience working in a large-scale critical environment is a plus
Fresh graduates with adequate knowledge are welcomed to try
Advantageous Skills & Knowledge:
Rack, space, power and cooling allocations for new install or relocation requests
Capacity management (space, power, cooling, patch panel port availability)
Incident / Change Management Process
Understanding of DC Space, Power, Cooling Management
Certifications e.g.
CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA.
Interested candidates, kindly click on the "apply now" button.
Please note that only shortlisted candidates will be notified.#J-18808-Ljbffr