Delivery Planner Associate

To perform daily planning, arrangement, coordination, pre-alert, monitoring, and execution of transporters collection and delivery of shipments for customers.- To utilize the company system for planning, costing allocation.- To achieve daily and monthly KPI i.e. Delivery On-Time, Out for Delivery On-Time.- To drive improvement from time to time in processes, gaps analysis, costing, and any other areas deemed critical for high service level.- Serve as primary contact for customer inquiries and concerns.- Analyze customer orders, set delivery priorities, and make schedule adjustments to meet the timely delivery goal.- Dealing with delivery complaints, external warehouse and customer return, cancelation delivery, follow up with an outstanding delivery schedule, and other queries accordingly.**Job Requirements**- Preferably a Diploma/Degree holder in Supply Chain/ Logistics/Transport or any other field.- Knowledge of Logistics or Transport system will be an advantage.- Good attitude, strong interpersonal & communication skills, self-motivated, responsible & a team player.- Experience in handling a delivery would be may be advantageous.- Good computer skills and the ability to use business support software.- Strong customer service, project management, and quality control skills.- Strong teamwork skills and attention to detail.**Salary**: RM2,000.00 - RM3,000.00 per month**Benefits**:- Flexible schedule- Free parking- Maternity leave- Professional development- Work from homeSchedule:- Day shift- Monday to Friday**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Transportation management systems: 1 year (preferred)Expected Start Date: 08/01/2023