Company overviewWe are partnering with a solution provider that has extensive experience in delivering high-quality IT infrastructure services for all kinds of verticals and technology environments. Driven by a customer-oriented approach with a focus on absolute standards of operational excellence, each experience has made the group develop more innovative solutions as well as understand business, technology, and operational elements in great detail.The new roleProvide technical assistance with computer hardware and software.Resolve issues for staff via phone, in person, or electronically.Troubleshoot technical issues related to IT.Diagnose and repair faults.Resolve and monitor network issues.Install and configure hardware and software.Replace or repair the necessary parts.Test and evaluate new technologies.Requirements to succeedYou should have a degree in IT or Computer Science with 3 years of working experience as a Desktop Engineer or in a related field. Excellent communication skills and stakeholder management skills are vital for this role. Ideally, you should be result-oriented, adaptable, motivated, and able to work independently as well as collaborate well with your team members.Rewards gainedThe opportunity to be part of a fast-growing group which is a leader in its field of industry and offers excellent career progression opportunities locally. The group understands the importance of workplace values and culture, where they strongly encourage employees to develop their strengths and recognize their achievements accordingly.To ApplyIf you are interested in this role, click 'apply now' to submit your resume (in MS Word format) to ******. Due to overwhelming responses, we will only be able to contact shortlisted candidates.Job Ref: 20211617/116Consultant: Margaret NgRegistration No: 201901037350 (1346680-W)EA Licence No: JTKSM 949A#J-18808-Ljbffr