Digibank Malaysia Project - Lead, Account Services

**Job Description**:**Get to know the Team**:Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new Digibank with us.**Get to know the Role**:**The day-to-day activities**:- Provide oversight of the team in day-to-day operational activities in the Onboarding and Account Management processes.- Supervision of day-to-day eKYC processing with consistency- Approver of name screening alerts with sound judgment and taking into account timeliness of alert closures.- Conduct CDD documentation review and approval for customers in retail/small & medium enterprises banking segments with high quality standards (e.g. consistency, process adherence, productivity).- Ensure all assigned cases are processed in accordance to operational manual and standard operating procedures and within established SLAs.- Ensure processes are performed in compliance with the Bank's standards and regulatory requirements- Ensure all errors/incidents are appropriately escalated and documented- Perform other ad-hoc duties as and when assigned.**The must haves**:- Minimum of 6-10 years' relevant experience in AML/CFT roles in a Regulated Financial Institution, with relevant hands-on Onboarding, Account Management, Name Screening and Customer Due Diligence experience in conducting end-to-end on-boarding and account management for retail/ small & medium enterprises segments.- At least 3 years of relevant experience in leading a team.- Minimum of bachelor's degree or equivalent in any discipline (from a recognized university).- Solid knowledge of Singapore AML regulations (e.g. MAS 626) and guidelines on AML/CFT/Sanction- Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding-related or account management related queries- Able to work in shift-based hours**Good to have**:Certification as an AML specialist (e.g CAMS / Diploma in AML) with a recognized institution will be an advantage.