Digital Account Executive (Client Servicing) 2024

Details of the offer

This job is for a Digital Account Executive managing digital marketing campaigns for clients. You might like this job because it involves client relationship management, campaign strategy execution, and staying ahead of industry trends.
Salary:RM 3000 - RM 5000
Location:Petaling Jaya
Employment Type:Full-Time
Job DescriptionJob Summary:
The Digital Account Executive will be responsible for managing and executing digital marketing strategies and campaigns for clients. This role involves maintaining strong client relationships, coordinating between internal teams, and ensuring the successful delivery of digital solutions aligned with client goals.
Key Responsibilities:
Client Relationship Management:Act as the primary point of contact for assigned clients, ensuring clear communication and understanding of client needs and expectations.
Develop and maintain strong, lasting relationships with clients through regular touchpoints and updates.
Attend client meetings, provide progress reports, and ensure client satisfaction throughout the project lifecycle.
Assist in the development of digital marketing strategies in collaboration with internal teams such as creative, social media, and content teams.
Manage the execution of digital campaigns, including social media, email marketing, SEM, SEO, and display advertising.
Oversee timelines, budgets, and resource allocation to ensure campaigns are delivered on time and within budget.Coordination with Internal Teams:Collaborate with creative, design, and technical teams to deliver campaign assets, ensuring they meet client objectives and brand guidelines.
Ensure smooth workflow and communication between clients and internal teams to achieve optimal results.Performance Monitoring & Reporting:Monitor and analyze digital campaign performance, using tools like Google Analytics, Facebook Insights, and other relevant platforms.
Prepare detailed reports on campaign performance, KPIs, and ROI for clients, providing actionable insights and recommendations for future campaigns.Market & Industry Trends Analysis:Stay updated with the latest digital marketing trends, tools, and industry developments.
Proactively suggest new ideas and innovations to clients, helping them stay ahead of their competition in the digital space.Job RequirementsBachelor's degree in Marketing, Communications, Business, or a related field.
Minimum 1-2 years of experience in digital marketing, client servicing, or account management in an agency environment.
Hands-on experience in managing digital campaigns across social media, search, and display networks.
Skills:
Excellent communication and presentation skills, both written and verbal.
Strong understanding of digital marketing channels, tools, and analytics.
Ability to manage multiple clients and campaigns simultaneously, prioritizing tasks efficiently.
Proficiency in digital marketing tools such as Google Ads, Facebook Business Manager, and reporting platforms.
Strong problem-solving skills with a client-centric approach.
High attention to detail and the ability to work under pressure to meet deadlines.
Team player with a proactive, positive attitude and strong work ethic.
Company BenefitsMedical Claim:Available
Positive Vibes and Friendly Environment:Available
Additional InfoCompany Activity:Last active - 1 hour ago
Experience Level:1 - 3 Years of Experience
Job Specialisation:Advertising & Branding, Digital Marketing, Public Relations
Company ProfileHive Marketing Sdn Bhd:We are a full-service digital agency that started in 1994. We have grown organically along with the new rapidly expanding digital marketing ecosystem. Today, we find ourselves in a unique position to offer a combination of traditional brick and mortar sales and marketing services, together with a full suite of digital marketing services.#J-18808-Ljbffr


Nominal Salary: To be agreed

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