If you're looking for a career with our Inclusive Collection, please click here to view job postings.We are outsourcing a supporting consultant based outside of Hong Kong to help with the daily operations of our website content and digital assets within our Digital Asset Management (DAM) system.
As part of the Digital Content team supporting Hyatt Hotels in the Asia Pacific region, you will be involved in a variety of essential routine tasks that help maintain the smooth content operation of our hotels' needs.
It's an ideal role for individuals who value consistency.Candidates for this supporting role should have experience learning different digital software, ideally content management systems.
You will engage with a diverse group of stakeholders and colleagues, both regionally and globally.
The ideal candidate will have excellent interpersonal skills and be proficient in both English and Chinese.
A good aesthetic sense is also essential for this position.The role will involve a mix of tasks performed under supervision and independent work across various content and asset management systems, as well as image editing software.Key Responsibilities:Handle day-to-day website content requests through a central ticketing systemSupport content updates on Hyatt platforms including hyatt.com, alilahotels.com, the World of Hyatt app and WeChat mini appAssist in new website launches for hotels during pre-opening and transitional phases, collaborating with regional stakeholders to meet deadlinesReview assets to ensure adherence to our asset submission standardsCrop and upload images to ensure optimal framingEnsure quality control of digital assets and maintain organized asset librariesFacilitate cross-functional communications with stakeholders and manage turnaround timesContribute to the documentation of best practices and processesConduct audits of hotel websitesQualifications
Education and Experience:Experience in digital operations, project coordination, or related digital rolesExperience in image editing and a portfolio showcasing previous workPrior experience working on projects requiring multiple languagesPrior experience managing multiple tasks simultaneously in a fast-paced, deadline-driven environmentComputer Skills:Basic knowledge of HTML, experience with content management tools and/or project management toolsProficiency in image editing software (e.g.
Adobe Photoshop, Lightroom)Knowledge of various file formats (print, digital, video) and media usage rights terminologyProficient in Microsoft Office SuiteAdditional Requirements:Quickly learn new systems and processesAssess stakeholder needs and provide guidance in alignment with best practicesAct proactively and possess the ability to assist with troubleshooting effectivelyProficient in spoken and written English and ChineseStrong organizational and time management skillsStrong communication and customer service skillsAttention to detail and a creative eye for enhancing contentGood understanding of composition, color theory, and aestheticsExperience in photography is a plusWork both independently and collaborate as part of a team#J-18808-Ljbffr