Also known as Digital Marketing Pre-Sales Customer Specialist
We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team.
#Google Premier Partner
#Meta Business Partners
#TikTok
Let's look at your roles
-Act as the primary point of contact for leads generated from all marketing channels, including but not limited to inbound inquiries such as phone call-ins, website leads, email campaigns, social media, and events.
-Utilize various prospecting methods, including cold calling, email campaigns, social media outreach, and networking, to identify and engage potential clients.
-Setting appointments for the sales team and collaborating with them to ensure smooth handover of qualified leads and provide necessary information for effective follow-up.
-Maintain accurate and up-to-date records of prospecting activities and client interactions in CRM systems.
-Continuously track and analyze prospecting activities, including key metrics such as conversion rates, pipeline growth, revenue generated, and provide reports and recommendations.
-Stay up-to-date on the company's products, services, and industry trends to effectively address clients inquiries and objections during lead interactions.
-To develop strategies and create engaging content for Social Media, Website, Email Direct Marketing (EDM) and Promotion for internally and externally.
-Conduct research on clients' brand, products and service. Develop clients' core message and target audience and come up with high quality contents.
-Provide regular reports and updates on prospecting activities, including key metrics such as conversion rates, pipeline growth, and revenue generated.
-To support the department in any other ad-hoc related duties.
What are the Tools?
-HTML, CMS, and other SEO-related software, etc.
-Not limited to other software extensions to the ad accounts
Some of the good stuffs
-Flexible Working Hours (come in latest by 10am) – we understand the traffic condition nowadays
-Work from Office and Anywhere (Hybrid) – we like to balance remote time with time in the office collaborating
-2-weeks Work-from-anywhere – Sometimes the unexpected happens in your life and you need some flexible time
-In-depth Training by our experience Manager
-Mobile and Internet Allowance
-Parking Assistance
-LOCUS-T Care
-Birthday Leave
-Maternity and Paternity Leave, for you to take care of the newest member of your family
-MarriageLeave, Replacement Leave, Time-Off
-Long Service Award – Recognition and monetary
-Engagement Activities
-Performance Reward and Bonus
-A fun work culture where we value your work and our client's business
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-locus-t-sdn-bhd-job-digital-customer-support-specialist)
; Requirements:- Desired Education and Experience
-Bachelor's Degree in Marketing Communication, English or Public Relation would be advantageous.
-1 – 3 years related work experience with exposure in social media or online platforms.
-Flair for marketing, digital, content marketing, communications, and media planning skills.
-Proficient in Microsoft Office applications.
-Good organizational skills, time management skills, and interpersonal skills.
-Experience in using CRM Software will be an added advantage.
-Protects the organization's values by keeping information confidential.
-Excellent communication and writing kills in English, Bahasa Malaysia, Mandarine.