Add expected salary to your profile for insights
Organize, categorize, and publish content and information using specific tools and channels.
Review, classify and/or eliminate highly sensitive content.
Understand and remain updated on changing client policies and guidelines.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality.
Serve as an advocate for the user community.
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Participate in process improvement initiatives that improve quality and efficiency of work.
Participate in continuous training programs and workgroup discussions for optimal development in the role.
Role Qualifications
Sound coping, emotional resilience, and stress-management skills.
Excellent comprehension, communication and proficiency in English and Korean language skill.
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
Strong attention to detail.
Comfortable synthesizing and analyzing information from multiple streams.
Strong critical thinking and decision-making skills.
Deep familiarity and passion for the internet, internet platforms, and internet culture.
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
Ability to work well on a team and individually.
Flexible in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness.
Previous business process outsourcing, customer service, or content moderation experience is a plus.
Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? What's your expected monthly basic salary? How many years' experience do you have as a Reviewer? How would you rate your English language skills? Do you have customer service experience? Are you available for shift work?Overview
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Accenture Southeast Asia comprises Indonesia, Malaysia, Singapore and Thailand.
Overview
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Accenture Southeast Asia comprises Indonesia, Malaysia, Singapore and Thailand.
Researching careers? Find all the information and tips you need on career advice.#J-18808-Ljbffr