#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCXAttractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?Engage with customers through telephone-based sales techniques to respond to their support inquiries, impact assigned customers' decisions by resolving, and track end-user issues/opportunities based on guidelines, documentation, and best practices provided training about advertisement fieldServe as a trusted consultant with customers to onboard, develop, and optimize advertiser's campaignsDetect and understand the customer's needs and objectivesHit productivity, upsell, and customer impact targets.Handle a high volume of potential clients on a daily basis through outbound and inbound callsManage day to day activities independently and proactively based on customer needs and incentivesWho are we looking for?1 year work experience in outbound selling/Telesales or digital marketing role.Native level of Vietnamese, Fluent in EnglishPrevious experience, preferably in the digital industry, in a sales-focused environment, in the following areas:Account managementB2B Sales / business developmentHigh volume call centerPortfolio managementCustomer / technical supportFamiliar with and desire to exceed sales targets or sales KPIsA team player with ability to work in fast-paced and constantly evolving environmentDependable, reliable with strong work ethicStrong verbal and written communication skills in order to pitch on the phone and compose effective proposalsFlexibility in switching between duties and assignments as per requirementGood time management skills with ability to organize and own their own dayWho is TDCX?**TDCX (NYSE**: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
