Digital Operations Executive

Details of the offer

About ValiramValiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.comValiram Brands:Beauty(Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)Fashion(Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)Accessories(Swarovski, Mont Blanc)Travel Retail(Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)F&B(Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)Watches(Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)About the RoleIn your role as Digital Operations Executive, you will help us continuously manage our digital operations and access for scalable web applications and e-commerce solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle. You should be comfortable around cloud infrastructure and access management of various applications. You should also be a team player with a passion for digital transformation.Key Responsibility Areas:Manage internal/external service accounts and access within the organization.Ecommerce/website monitoring – Monitor and report website health and uptime.Domain Management – Responsible for maintaining DNS records.Email Service Management.Integration Support; Support and troubleshoot issues reported with various integrations.Ecommerce Payment gateway support and issue resolution – Coordinate issues with various payment gateways for timely resolutions.Version Control – Maintain version control of various ecommerce plugins and services. Work with development team for timely upgrades.Vendor Management – Maintain record of various vendors and PICs contact info.Documentation – Create and maintain various technical documents & SOPs.DevOps support for ecommerce and other websites.Key Requirements:Expertise in documentation management.Understands SDLC processes.Working experience with ecommerce platforms like Shopify, Wordpress, Salesforce.Experience in AWS cloud services.Software development skills will be an added advantage.Tech Savvy, fast learner and flexible/open to try new things.Why work for us?We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here's why you'll love working with us:Level Up Your Career:Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.Fun & Vibrant Workplace:Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!Express Yourself: Enjoy the freedom of a fashionable dress code.At our HQ Office you can enjoy:Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.Rewarding Benefits:Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life's stages.#J-18808-Ljbffr


Nominal Salary: To be agreed

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