Digital Platforms Specialist
Digital Platforms SpecialistApply locations: Menara Maxis
Time type: Full time
Posted on: Posted 8 Days Ago
Are you ready to get ahead in your career?
We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity, and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses, and the nation to be ahead in a changing world.
To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance, and possibilities.
Why does this job exist and why is it critical?
The Enterprise Digital Assets team drives the strategic direction and optimization of enterprise platforms.
As a Digital Platform Specialist, you will:
Lead end-to-end platform development projects from conception to launch.
Collaborate with stakeholders to gather requirements and define scope.
Drive platform adoption and marketing initiatives.
Manage relationships between business stakeholders and technical teams.
Ensure smooth digital delivery in an agile environment.
This role demands a strategic thinker who can balance customer needs, technical capabilities, and business objectives to deliver intuitive digital solutions that drive measurable results.
What are you accountable for?
Understand the digital ambition of the business, needs of the customers, and analyze the current landscape in Enterprise for improvement and growth.
Responsible for the end-to-end management and enhancement of the B2B webstore with the aim to deliver seamless, user-friendly digital buying experiences that meet the complex needs of enterprise customers and drive business growth.
Identify gaps and craft a digital strategy that will address the business ambition and customer needs.
Develop functional capabilities roadmap of the B2B webstore by identifying, scoping, and integrating operational processes and client activities into digital platforms.
Review high-level solution design and detail design document with the UI/UX lead, operations team, tech development team, business analyst, and other related parties.
Manage end-to-end delivery with the respective internal and external stakeholders and providers.
Drive user and transaction/usage adoption of the digital channels by collaborating with various supporting parties.
Monthly reporting of platform performance and revenue to management.
What do you need to have for this role?
Bachelor's degree in IT, Business, Commerce, Marketing, or related field.
At least 5 years of experience in digital marketing, digital platforms, eCommerce, digital project management.
Experience in web management / web marketing is preferred.
Digital Native, with a strong understanding of the evolving digital landscape, technologies, and paradigms.
Ability to create seamless user journeys by combining customer insights with technology.
Strong workshop facilitation and requirements gathering expertise.
Ability to communicate effectively with technical and non-technical stakeholders.
Strong problem-solving, analytical, and organizational skills.
What's next?
Once you've applied online, our team will carefully review your application.
Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview.
You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people.
We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality, or physical ability.#J-18808-Ljbffr