Digital Sales Associate

We are looking for a motivated andresults-driven Online Sales Representative to join our dynamicsales team. The ideal candidate will have a passion for sales and astrong understanding of online marketing and e-commerce. As anOnline Sales Representative, you will be responsible for drivingsales through online channels, engaging with customers, andbuilding strong relationships to ensure customer satisfaction andloyalty.
KeyResponsibilities: SalesGeneration:Drive online salesthrough various channels, including the company website, socialmedia platforms, and other onlinemarketplaces.Identify potential customers andreach out to them via email, phone, and socialmedia.CustomerEngagement:Respond to customerinquiries and provide accurate productinformation.Assist customers with thepurchasing process and troubleshoot any issues theyencounter.Build and maintain strongrelationships with customers to encourage repeatbusiness.OrderManagement:Process online ordersand ensure timely and accuratedelivery.Monitor and manage inventory levelsto avoid stock outs and overstocksituations.Marketingand Promotion:Collaborate withthe marketing team to develop and implement online sales campaignsand promotions.Create and manage content forsocial media posts and email newsletters to engage customers anddrive traffic to thewebsite.CustomerFeedback:Gather and analyzecustomer feedback to improve products andservices.Address customer complaints andresolve issues promptly to ensure a positive customerexperience.Requirements: Strong understanding of online marketing andsales strategies.Excellent communication andinterpersonal skills.Ability to workindependently and as part of a team.Strongorganizational and time managementskills.Ability to multitask and managemultiple priorities.