Duty Manager (Front Office-Meritz Hotel)

Duty Manager (Front Office-MERITZ HOTEL)Supervise hotel staff and coordinate daily operations.
Ensure guest satisfaction by addressing concerns and resolving issues promptly.
Manage guest check-ins and check-outs.
Handle guest complaints or requests, ensuring they are resolved efficiently.
Ensure that hotel standards are maintained for cleanliness, safety, and service.
Oversee security and emergency procedures.
Assist in staff training and performance management.
Monitor and maintain hotel facilities and equipment.
Report any incidents or irregularities to upper management.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a duty manager?
Do you have customer service experience?
Which of the following languages are you fluent in?
How many years' experience do you have as a Front Desk Assistant?#J-18808-Ljbffr