Duty Manager (Hotel)

Responsibilities Represents the Front Office Manager in handling guests and the public in any matter relating to the hotel's operation.Cultivates and maintains a close relationship with all guests at all times to ensure they are well taken care of.Assists the Front Office Manager in organizing, directing and coordinating the activities of the front office in order to ensure smooth operation and proper administration of the department.Lead and develop all associates in the front office.To be conversant with the Property Management System (PMS) and to act as a person in charge in the absence of the Front Office Manager.Ensure that the staff adheres to the Standard Operating Procedure of the front office.Requirement Relevant certification.Relevant experience in similar role.Applicants must be willing to work in Johor Bahru