Duty Manager

Keep track of monthly, quarterly and yearly goals- Work with management to assess and improve processes and policies- Monitor and report on revenue and cash flow- Uphold and enforce company policies- Train new hires- Address employee complaints or performance issues as needed- Check in with employees regularly to determine satisfaction- Schedule shifts- Help management create the department's budget- Address customer issues and complaints- Schedule regular maintenance and cleaning of facilities- Meet regularly with upper management to stay informed on company issues- Oversee security of the facility**Job Type**: PermanentPay: RM2,500.00 - RM3,000.00 per month**Benefits**:- Health insuranceSchedule:- Rotational shiftSupplemental pay types:- Tips- Yearly bonusAbility to commute/relocate:- Masai: Reliably commute or planning to relocate before starting work (required)**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Customer service: 2 years (preferred)Shift availability:- Day Shift (preferred)- Night Shift (preferred)