Duty Manager

Job DescriptionYou are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.QualificationsCollege degree in hotel management or related fieldPrevious experience in Front Office is preferredStrong communication skillsFamiliar with Front Office Systems such as OperaFluent in both verbal and written English & BahasaWorking knowledge of Mandarin is advantageousAdditional InformationApplicable only for Malaysian citizenBased at the ResortAccommodation allowance provided