E-Commerce Assistant - Assistant, Order Fulfillment & Inventory Management

E-Commerce Assistant - Assistant, Order Fulfillment & Inventory ManagementAssist in processing and fulfilling customer orders accurately and efficiently.
Collaborate with the sales and logistics teams to ensure timely and accurate delivery of products to customers.
Prepare shipping labels, invoices, and other necessary documentation for orders.
Monitor order statuses and address any issues that may arise during the fulfillment process.
2.
Customer Contact and Aftersale Support:
Proactively reach out to customers to address any aftersale inquiries or concerns they may have.
Provide prompt and courteous responses to customer inquiries via email, phone, or chat.
Resolve customer issues and cases effectively, aiming to achieve optimal customer satisfaction.
3.
Stock Inventory Management:
Maintain accurate records of stock levels and inventory movement.
Conduct regular physical inventory counts to ensure alignment between stock records and physical quantities.
Monitor stock replenishment needs and coordinate with relevant departments to restock products in a timely manner.
Organize and optimize the storage of devices and products in the inventory area.
Company OverviewCompAsia is a digital & technology company that provides an end-to-end solution for certified pre-owned devices, focusing on the mobile phone lifecycle value chain.
We refurbish, recycle, and resell a wide range of pre-owned mobile devices, computers, data storage, and components.
With an extensive footprint in the Asia Pacific region, CompAsia is currently present in 8 countries and is expanding, namely Malaysia, Singapore, Philippines, Hong Kong, Taiwan, India, Thailand, and Vietnam.
Perks and BenefitsMedical, Dental, Sports (e.g.
Gym), Parking, Vision, Flexi Allowance, Employee Purchase Program.#J-18808-Ljbffr