-Online Store Management:
-Oversee the day-to-day management of the company's e-commerce platforms (e.g., website, online marketplaces).
-Ensure that products are listed accurately with relevant descriptions, images, pricing, and inventory information.
-Manage promotions, discounts, and sales campaigns on the online store.
-Digital Marketing:
-Develop and execute digital marketing strategies to drive traffic and sales to the online store.
-Manage SEO, SEM, email marketing, and social media campaigns to enhance visibility and engagement.
-Collaborate with the marketing team to create compelling content and promotional materials.
-Data Analysis and Reporting:
-Analyze website traffic and sales data to identify trends and opportunities for growth.
-Use tools like Google Analytics to track performance metrics and optimize user experience.
-Prepare regular reports on sales performance, customer behavior, and marketing effectiveness.
-Customer Experience:
-Ensure a seamless and positive shopping experience for customers on the online platform.
-Manage customer reviews, feedback, and inquiries to enhance satisfaction and retention.
-Work with the customer service team to resolve any issues related to orders, deliveries, or returns.
-Inventory and Supply Chain Coordination:
-Monitor stock levels and coordinate with the supply chain team to ensure product availability.
-Manage relationships with third-party vendors and logistics partners to ensure timely delivery.
-Website Maintenance and Optimization:
-Regularly update website content, including product information, banners, and promotional material.
-Work with web developers to improve site functionality, speed, and mobile responsiveness.
-Conduct A/B testing to optimize landing pages and conversion rates.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-wealth-mastery-academy-wma-job-e-commerce-executive-2)
; Requirements:-
-Bachelor's degree in Marketing, Business, or a related field.
-Proven experience in e-commerce or digital marketing.
-Strong understanding of online sales strategies and e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
-Proficiency in digital marketing tools and analytics platforms (e.g., Google Analytics, Google Ads, Facebook Ads).
-Excellent communication and organizational skills.
-Ability to work independently and collaboratively in a fast-paced environment.
-Strong analytical skills with a data-driven approach to decision-making.