Ready to Shape the Future of Health and Wellness?
AtVita Green , we are all about creating a healthier, happier world, and we want you to be part of it!
About Vita Green GroupHere atVita Green , we are all about crafting something remarkable - be it careers, innovations, or impactful sales and marketing strategies! We believe every part of your journey can come together to make something truly exceptional.
Standing at the forefront of thehealth and wellness supplements industry , we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, and Tea Chateau, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.
Position OverviewWe are seeking a detail-oriented and proactiveE-Commerce Operation Executiveto join our team. Based in Malaysia, this vital role will ensure seamless coordination of all operational aspects of our e-commerce platform. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a solid understanding of e-commerce workflows for the US Market to drive our brand's success.
What You'll DoOnline Management:
Managing and maintaining our US social media and e-commerce platforms.
Coordinate strategies and campaigns with the e-commerce to maximize Shop sales and results.
Manage online store operations and analyze brand store performance.
Manage e-commerce platforms such asAmazon ,Instagram , etc.
Order Management:
Oversee the end-to-end order management process, including order processing, fulfillment, and returns.
Orders and data management go through Shopify.
Updating and monitoring product listings, pricing, and inventory management.
Analyze and review product performance with regular reporting.
Monitor competitors' strategy closely and review products from different perspectives.
Inventory Control:
Take charge of checking andmaintaining overseas warehouse and inventories of products.
Have sound judgment skills and reasoning for maintaining appropriate levels of stock for each assigned platform/website.
Prepping for physical inventory, reviewing history of item records, item received invoices, and working side by side with the third-party auditors to check every value within the distribution.
Shipping and Logistics:
Coordinate with shipping partners to ensure timely delivery and resolve any logistics issues that may arise.
Oversee operations fromsupply costs ,supply spend ,carrier options ,LTL options ,warehouse availability , andoverseas carriers.
Customer Service:
Timely respond to customers' inquiries.
Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
Website Operation:
Ensure content on the company website is current and relevant, conducting regular reviews of content and making necessary updates.
Manage and monitor sales performance.
Conduct and present KPI report on a monthly basis.
Collaborate with other departments, such as our IT department, about the website and system integration.
Who we're looking forBachelor's (or higher) degree in English, Journalism, Communications, Marketing, Business, or a related field.
At least3 years of experience as a content creator, video editor, or similar role in a US company or US brand .
Proven experience in product video editing, with a strong portfolio of work that demonstrates expertise in product video production.
Strong writing skills, withexperience in creating scripts, articles, and social media content .
Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools.
Experience in Shopify is a plus.
Creative thinker with strong attention to detail and a passion for storytelling.
Experience in the health and cosmetics (hair care and supplements) industry or a related field is a bonus.
Why Join UsWe value your professional and personal growth – fostering a positive work culture is our priority. Here, you'll find more than just a job, you'll discover a genuine opportunity to thrive.
Be part of a forward-thinking company dedicated to health and wellness.
Engage in pioneering projects that push the boundaries of innovation.
Opportunities for professional growth and development.
Flexible working schedulethat promotes work-life harmony.
Full-time remote position .
Collaborate with a talented and diverse team.
Vita Green Health Products Co., Ltd.is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in our mission to make a positive impact on wellness around the world!
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