Ready to Shape the Future of Health and Wellness?
AtVita Green , we are all about creating a healthier, happier world, and we want you to be part of it!
About Vita Green GroupHere atVita Green , we are all about crafting something remarkable - be it careers, innovations, or impactful sales and marketing strategies!
We believe every part of your journey can come together to make something truly exceptional.
Standing at the forefront of thehealth and wellness supplements industry , we are headquartered in Hong Kong and operating in multiple regional offices across the globe.
With a diverse portfolio of established brands, including Dr.
Choice, Naturo Vita, and Tea Chateau, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.
Position OverviewWe are seeking a detail-oriented and proactiveE-Commerce Operation Executiveto join our team.
Based in Malaysia, this vital role ensures seamless coordination of all operational aspects of our e-commerce platform.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a solid understanding of e-commerce workflows for the US Market to drive our brand's success.
What You'll DoOnline Management:
Manage and maintain our US social media and e-commerce platforms.
Coordinate strategies and campaigns with e-commerce to maximize Shop sales and results.
Manage online store operations and analyze brand store performance.
Manage e-commerce platforms such asAmazon ,Instagram , etc.
Order Management:
Oversee the end-to-end order management process, including order processing, fulfillment, and returns.
Orders and data management go through Shopify.
Update and monitor product listings, pricing, and inventory management.
Analyze and review product performance with regular reporting.
Monitor competitors' strategies closely and review products from different perspectives.
Inventory Control:
Check and maintain overseas warehouse and inventories of products.
Maintain appropriate levels of stocks for each assigned platform/website.
Prepare for physical inventory, review history of item records, item received invoices, and work with third-party auditors to check every value within the distribution.
Shipping and Logistics:
Coordinate with shipping partners to ensure timely delivery and resolve any logistics issues that may arise.
Oversee operations fromsupply costs ,supply spend ,carrier options ,LTL options ,warehouse availability , andoverseas carriers.
Customer Service:
Respond to customers' inquiries in a timely manner.
Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
Website Operation:
Ensure content on the company website is current and relevant, conducting regular reviews of content and making necessary updates.
Manage and monitor sales performance.
Conduct and present KPI reports on a monthly basis.
Collaborate with other departments such as IT regarding website and system integration.
Who we're looking forBachelor's degree (or higher) in Communications, Marketing, Business, or a related field.
3+ yearsof experience ine-commerce ,online operations , ordigital marketingwith aUS brand .
Expertise inorder management ,fulfillment , andwarehouse coordination .
Hands-on experience withShopify ,Amazon , and similar platforms.
Proficiency ine-commerce toolsandanalytics(e.g., Google Analytics, Shopify analytics).
Strong understanding ofinventory managementand warehouse systems.
Experience withshippinglogistics and carrier coordination.
Basic knowledge ofSEOandwebsite content management .
Background in health or cosmetics (e.g., hair care, supplements) is a plus.
Excellentorganizational skillswith the ability tomultitask , meet deadlines, and maintain attention to detail in afast-pacedenvironment.
Why Join UsWe value your professional and personal growth – fostering a positive work culture is our priority.
Here, you'll find more than just a job; you'll discover a genuine opportunity to thrive.
Be part of a forward-thinking company dedicated to health and wellness.
Engage in pioneering projects that push the boundaries of innovation.
Opportunities for professional growth and development.
Flexible working schedulethat promotes work-life harmony.
Full-time remote position .
Collaborate with a talented and diverse team.
Vita Green Health Products Co., Ltd.is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in our mission to make a positive impact on wellness around the world!#J-18808-Ljbffr