E-Commerce Sales & Customer Support Executive (Mandarin Speaker)

-Support and contribute to sales efforts across multiple channels and platforms.


-Efficiently handle customer inquiries, managing and fulfilling requests through social media and other digital platforms.


-Proactively contact customers to manage orders, coordinating with courier companies to ensure timely product delivery and follow-up.


-Oversee daily online sales activities for company products, including post-sale support, to achieve sales targets. This includes promptly responding to customer inquiries and managing orders effectively.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ous-onbiz-sdn-bhd-job-e-commerce-sales-customer-support-executive-mandarin-speaker)
; Requirements:-


-Fresh graduate or a minimum of 1 year of relevant experience in Sales and Digital Marketing.


-Fluent in both Mandarin and English, with strong communication skills in both languages.


-Self-motivated, disciplined, and able to work independently.


-Strong passion for Customer Service, with a focus on delivering an exceptional customer experience.


-Hardworking, with excellent interpersonal skills and the ability to communicate effectively with customers and team members.