Marketing Communications (Marketing & Communications)
We are looking for a proactive and detail-oriented E-commerce Executive to drive our online platform's growth and performance. You will work closely with cross-functional teams to execute campaigns, optimize product listings, and ensure seamless operations across our e-commerce channels. If you are analytical, well-organized, and passionate about e-commerce, we'd love to hear from you!
Responsibilities:
Campaign Management:
Collaborate with digital marketing teams to support and monitor the execution of promotional campaigns.
Operations Management:
Track daily e-commerce operations and evaluate activity within our online platforms.
Oversee order processing, delivery, and return management to ensure a smooth customer experience.
Coordinate with warehouse and finance teams to maintain seamless end-to-end operations.
Resolve any issues or discrepancies with partners and internal teams.
Inventory Management:
Monitor product inventory levels and ensure accurate stock availability on our websites.
Coordinate with relevant teams to update stock levels online.
Listing Optimization:
Ensure product listings are optimized with high-quality images and well-written descriptions to maximize conversion rates.
Market Research:
Continuously monitor competitor products and marketing strategies to identify opportunities for product expansion and improvement.
Performance Review and Analysis:
Track and analyze key performance metrics (e.g., product sales, traffic, conversion rates) to identify growth opportunities.
Strategic Implementation:
Develop and implement data-driven e-commerce strategies that enhance growth across all online platforms.
Reporting:
Generate regular reports for senior leaders, providing actionable insights to support e-commerce growth initiatives.
Requirements:
Proficiency in e-commerce platforms like Shopify, Shopee, Lazada, and TikTok.
High proficiency in Microsoft Office (Excel).
Excellent analytical skills to evaluate e-commerce performance.
Collaborative mindset and ability to work effectively with cross-functional teams.#J-18808-Ljbffr