Ecommerce Executive (Marketplace & Social Commerce) - KLThis job is for an Ecommerce Executive in KL, focusing on Marketplace & Social Commerce. You might like this job because you'll get to grow brands, plan promotions, manage operations, and optimize marketing strategies across multiple platforms.
RM 2800 - RM 3800
Full-Time
few days ago
Job DescriptionLooking to grow your career as an Ecommerce enabler? We have something for you! Currently, we are looking forpassionate talentsto join our team.
What to Expect
Be part of a fast-growing team and enjoy opportunities to grow
Competitive base salary and quarterly performance bonuses
Tap into Commerceplus resources and cross-functional teams built on a flat organisational structure and start-up environment
Learn and develop operational excellence of an Ecommerce business using specialized tools for competitor analysis, inventory management, operations, and customer support
Medical, Dental benefits, Birthday Holiday and support on professional certifications
As an Ecommerce Executive, you will be responsible for delivering revenue growth for the brands assigned to you.
Your work revolves around:
PLAN |You constantly seek sales growth for the brands and love being in the thick of all the action from acquisition to retention. Your main task is to plan and execute promotion plans across all platforms that your brand is in. This means planning, setup, optimizing and tracking consumer acquisition activities across online marketing platforms and social media accounts (Shopee, Lazada, TikTok, Shopify, FB, IG, Whatsapp Business, Email) to drive traffic, engagement and conversion/sales.
OPERATE |Organized, prompt and with an eye for detail, you take ownership of operational tasks across marketplace platforms and Ecommerce platforms for order processing, inventory management and fulfilment within defined Standard Operating Procedures. You will also manage customer support on Marketplace and Ecommerce sites using online chat, WhatsApp, email in a professional and timely manner to deliver exceptional customer experience and maintain high store ratings.
MARKET |Market your store to the right customers. Utilize the seller tools available to plan promotions and reach out to customers. Equip yourself with performance Marketing and Content Marketing skills to maximize your store traffic and conversion rates.
What success looks like:
Growth across key metrics like Revenue, Store Followers, CR%, ROAS
Maintain a consistent Store Performance and sales growth according to planned activities and campaigns
Having a deep working relationship with the team and brands you work on
Brainstorming ideas, angles, fun content to communicate to audiences and bringing them into the brand's universe.
Showing up every day with the mission in mind of growing and serving your clients and teammates.
Job RequirementsCandidate must possess at least Diploma in any field
Able to work Monday – Saturday (5.5 day work week. 5 days Onsite)
Resourceful and strong drive to solve problems such as customer queries effectively & independently
At least 1 year of working experience in the related field is required for this position or have experience selling in existing marketplaces
Experience in digital marketing will be an advantage (Facebook Ads Manager, Google Adwords)
Experience in marketplace seller centers and multichannel ecommerce software will be an advantage
Results & details oriented, hands-on attitude and passion are compulsory supported by excellent interpersonal and communication skills
Strong written communication skills, good presentation skills and Excel skills are an advantage
Strong desire to learn new skills as on-the-job coaching and training will be provided
Must love to work in a high growth startup environment.
Company BenefitsSubsidized transport and mobile allowance for all full-time staff
Insurance coverage for full-time confirmed staff
Laptop provided for all employees for flexibility and mobility
Free outpatient medical coverage and dental benefits
Full subsidies on certifications by Facebook, Google, Shopee or Lazada
We celebrate you on your hatch day. Take a day off and enjoy some timeout to refresh and recharge.#J-18808-Ljbffr