Dibea Malaysia Sdn Bhdis a leading e-commerce company specializing in home cleaning solutions, including robot vacuums and standy vacuums. We are dedicated to delivering high-quality products and exceptional customer service to our valued customers.
We are currently seeking a skilled and motivatedElectronics Technicianto join our team and play a vital role in ensuring our vacuum products are in excellent working condition.
Key Responsibilities:
Perform troubleshooting, repair, and maintenance of various vacuum models, including robot vacuums and standee vacuums.
Conduct product testing to identify issues and ensure repairs meet quality standards.
Replace faulty parts and components as needed.
Keep detailed records of repairs, including diagnosis and actions taken.
Provide technical support and advice to customers regarding product usage and maintenance.
Collaborate with the Customer Service Care team to resolve customer complaints related to product performance.
Ensure adherence to safety protocols and standards during repairs.
Working days and hours: Monday to Friday (9am - 6pm), Saturday (9am - 1pm).
Requirements:
Minimum SPM or equivalent. Diploma in Electrical/Electronic Engineering or a related field is an advantage.
At least 1 year of experience in repair and maintenance of electronic appliances or similar devices. Experience with vacuum cleaners is a plus.
Skills:Strong diagnostic and problem-solving skills.
Proficiency in using repair tools and equipment.
Basic understanding of electrical and mechanical systems.
Good communication skills to interact with customers and internal teams.Personal Attributes:Detail-oriented and highly organized.
Self-motivated with the ability to work independently.
Team player with a positive attitude.#J-18808-Ljbffr