Responsibilities: Project Management: Oversee the successful execution of client projects in HR solutions. Manage HR projects, covering onboarding, offboarding, talent solutions, and timesheet management with precision. Client Management: Build strong relationships with key clients, understanding their HR challenges. Develop strategies to expand and retain key accounts in the HR solutions industry. Client Retention: Execute retention strategies, promptly addressing client concerns. Monitor and enhance client satisfaction levels in the HR solutions sector. Employee Relations: Handle the employees with full responsibilities. Serve as a point of contact for employees regarding workplace issues, conflicts, and grievances. They mediate disputes, address employee concerns, and ensure that the organization maintains a positive and productive work environment. Employee Engagement and Retention: Strategize to increase employee engagement and reduce turnover rates within the organization. Compliance and Risk Management :
Ensure that the organization complies with relevant labor laws, regulations, and industry standards. This includes staying up-to-date on changes in employment legislation, implementing policies and procedures to mitigate risks, and conducting audits to ensure compliance. HR Service Delivery: Manage relationships with various clients, ensuring satisfaction with our HR solutions. Collaborate with internal teams to customize HR solutions, covering areas like timesheet management, talent solutions, and compliance with labor laws. Strategic Planning: Work closely with clients to align HR strategies with their business goals. Implement customized HR solutions to meet the evolving needs of our clients. Collaboration: Facilitate communication between clients and internal teams to enhance HR service delivery. Collaborate to refine HR services, adapting to the dynamic needs of our clients. Data Analysis: Use data analytics to assess HR and workforce performance, offering insights for continuous improvement. Deliver regular reports to clients on the performance of HR solutions. Requirements: Bachelor's degree in any related field. Minimum 1 year experience in HR field (payroll, hr matters) Experience in managing key clients will be an added advantage Flexible to travel when it's required Enthusiastic and willing to go extra mile in terms of work responsibility when it's require. Understanding of HR solutions, talent management, and labor law compliance. Excellent interpersonal and communication skills. Strong project management skills. Benefits: Medical insurance Dental & Optical Benefits Annual Leaves Career growth Employee Relations, Risk Management, Client Management, Data Analysis, Interpersonal Skills, Talent Management, Project Management, Employee Engagement, Communication Skills
