Primary Responsibilities: • Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: • Collaborates with other HR Systems teams to implement and support a consistent employee experience across geographies and practices through usage of HR Tools.
• Ensure data accuracy and consistency across HR systems • Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information • Master data maintenance, errors monitoring and handling, • Handling customer queries related to area of responsibility including escalations • Collaborates with Technology teams in resolution of technical issues related to HR systems • Partners with other HR team members to ensure correct data and process flows in HR systems • Demonstrates working knowledge of standard practices, procedures and systems • Identifies inefficiencies and assess opportunities for improvement within assigned scope • Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades • Updates operating documentation and Knowledge Management articles for HR systems support.
• Takes part in projects of varied complexity, acting as project lead for selected areas Required Knowledge & Skills and/or Related Experience: • A minimum of 3 years of related experience • Working knowledge and working experience in HRIS tools is required.
• Experience with SuccessFactors, Workday, SAP HR, ServiceNow is additional benefit • A "driver" personality - constantly pushing toward clarity and delivery • Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism • High level of attention to detail and accuracy • Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure; • Strong organization skills and ability to effectively prioritize • Good communication skills • Ability to solve problems and challenge status-quo • Strong work ethic and ability to work flexible hours based on needs • MS Office - intermediate level