Overview: The Critical Facilities Engineer will be responsible for overseeing and coordinating the maintenance and operation of critical infrastructure within the portfolio of buildings. The role involves managing maintenance contracts, providing technical support, and ensuring that all critical infrastructure systems are maintained and operated in accordance with best practice standards. The Critical Facilities Engineer will also be responsible for ensuring that all engineering work is carried out safely, efficiently and effectively. Key Responsibilities: Oversee and coordinate the maintenance and operation of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems within the portfolio of buildings. Manage maintenance contracts and monitor contractor performance to ensure compliance with service level agreements. Provide technical support to the maintenance and operations teams, ensuring that all engineering work is carried out safely, efficiently, and effectively. Monitor and optimize the performance of critical infrastructure systems, ensuring that they operate at peak efficiency and reliability. Develop and implement maintenance programs and procedures to ensure that critical infrastructure systems are maintained in accordance with best practice standards. Prepare and maintain accurate records of all maintenance and engineering work, including maintenance schedules, work orders, and engineering drawings. Develop and maintain relationships with key stakeholders, including Facilities Managers, the Client's staff and representatives, contractors, and suppliers. Participate in emergency call-out roster providing cover for weekend and team member absences, as required. Volunteer ideas/initiatives that contribute to the service levels and delivery. Undertake other tasks, as required by the Client, in accordance with experience and competencies. Requirements: Diploma or Bachelor's degree in Mechanical/Electrical Engineering or related field. Minimum of 5 years of experience in critical environment operations and maintenance. Experience in managing maintenance contracts and monitoring contractor performance. Strong technical knowledge of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems. Excellent problem-solving skills, with the ability to identify, diagnose and solve technical issues. Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders. Strong project management skills, with the ability to manage multiple projects simultaneously. Knowledge of safety and environmental regulations and standards. Ability to work under pressure and in a fast-paced environment.
