Job Title: ERP Specialist / Customer Service Location: Remote (PST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 2:00 AM to 10:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Discover a world of career possibilities with Sagan.
About the Company: Sagan represents a leading manufacturing company specializing in high-quality stainless products for various industries.
This organization is renowned for innovation, excellent customer service, and a commitment to delivering precision-engineered solutions to its clients.
Position Overview: We are seeking a highly organized and detail-oriented ERP Specialist / Customer Service professional to support our largest customer.
This role requires a proactive approach to managing data, processing purchase orders, and ensuring customer satisfaction through exceptional service delivery.
Key Responsibilities: Process purchase orders remotely and maintain accurate records.
Export and analyze database information using Excel, identifying discrepancies or required updates.
Update customer databases with comments and changes.
Ensure all activities comply with company standards and customer expectations.
Qualifications: Proficient in English (written and spoken).
Skilled in Microsoft Excel, including basic formula functions and data analysis.
Strong numerical aptitude and attention to detail.
Experience with customer online databases is a plus.
Able to work independently, meet deadlines, and double-check work.
Capable of passing a background check.
Nice-to-Haves: Familiarity with PDF editing software such as Adobe or Bluebeam.
Experience with Windows operating systems and Outlook email.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.