Sunway International School (SIS)is seeking a highly motivated and detail-oriented individual to join our team as an Executive – Academic Support. The incumbent will support the operation of the school by overseeing various administrative tasks, and coordination of academic and student-related services.
KEY RESPONSIBILITIES
Manage and ensure student records, admissions, student visas, and academic progression are in compliance with the requirements of the ministries of education in Ontario and Malaysia.
Assist in preparing, updating, and submitting documents related to program conduct, approvals, and school policies.
Provide administrative support to the academic team, including coordinating teacher allocations, timetabling, and managing student attendance records.
Maintain accurate and up-to-date records for students, alumni, and their progression pathways.
Assist with organizing various school events, such as graduations, orientations, parent-teacher meetings, and extra-curricular activities.
Assist with student and parent surveys, analyse feedback, and contribute to continuous improvement initiatives.
Serve as the CAS (Creativity, Activity, Service) Coordinator for IB Diploma Programme, ensuring students meet graduation requirements.
Handle inquiries from students, parents, suppliers, and international agents.
Monitor fee payments for both new and returning students, follow up on outstanding payments, and maintain positive relationships with parents and guardians.
REQUIREMENTS
Bachelor's degree in any related disciplines.
Minimum 2 years of experience in an international school setting.
Strong spoken and written communication skills in English.
Excellent interpersonal skills and customer service-oriented attitude.
Exposure to front desk or customer service is an advantage.
Proficient in Microsoft Office applications.
We appreciate the interest of all applicants for this position. Please note that only shortlisted candidates will be contacted.#J-18808-Ljbffr