IHG is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you.
Do you see yourself as Executive Assistant to GM (Pre-opening) with IHG at Holiday Inn Suites Penang Prai?
Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.
Your day to day:Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to hotel employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
Maintain and update accurate records using the electronic diary, mail and computer databases.
Manage all Hotel social media feedback forums and all Executive Office guest contact.
Organise appointments, meetings and conferences, which may include collating meeting papers, coordinating venues and arranging travel itineraries.
Coordinate and prepare files for all team meetings and for conference calls to Corporate/Regional Offices and Ownership.
Ensure requests for appointments and correspondence are provided in a professional and timely manner.
Secretariat function for management committees including compiling agendas and minute taking.
Type and print letters, memorandums, confidential reports, presentations, agendas for meetings, management correspondence including editing, formatting, proofreading, assembling and binding of documents.
Greet and screen executive office visitors.
Answer office telephone calls (screen calls) using customer service etiquette.
To be fully aware of any promotions, special events and packages organized by the Hotel as per daily event calendar and weekly highlights.
Having an eye for details to improve the quality of service continuously being creative and taking initiative.
Check daily attendance of the department heads and the standard for keeping track of attendance at work as per hotel policy.
Initiate and carry out general filing according to an established filing system.
To be proactive and creative when attending to any VIP's, guests/visitors query and dissatisfaction under General Manager's guidance.
Liaise at all levels within the company as required and facilitating communication between the General Manager and other team members of the Hotel and also the public at large e.g. suppliers.
In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.#J-18808-Ljbffr