Executive Call Centre/ Contact Centre

Position: Executive – Call Centre/Contact Centre
Location: Bangsar
Job HighlightsClose to LRT/MRT station
Specially looking for talented candidates
Start ASAP
Job ResponsibilitiesTo provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
To provide first call resolution in an effective and timely manner.
To handle customer inquiries in an efficient, courteous and professional manner.
Able to work both independently and in a team environment by supporting team members in the absence on customer follow up i.e. ownership.
Job RequirementsBachelor's Degree/Diploma in any related discipline.
Experience in Customer Service/Call Centre/Credit Card Sales/Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.
Computer literate and proficient in Microsoft Office.
Fluent in conversing in both English and Bahasa Melayu.
Able to start immediately is an added advantage.
5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled to rest day and off day on alternate basis)
A strong team player with good etiquette.
Successful candidate will be based at Bangsar Office.
Interested candidates please submit your application through Jobstore.#J-18808-Ljbffr