Executive - Call Centre/Contact Centre (Johor Bahru)

Details of the offer

-To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution, as indeed to provide excellent customer service.
-To handle customer calls, complaints and inquiries efficiently, courteously and professionally.
-To work in a team environment and support each other in multitasking and flexible working hours/days.
-To assist Customer Request Management Unit operation on soliciting, outbound call and administration work.
-Sensitive and alert to customers' request and feedback.
-To support customer's inquiries or grievances.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-aeon-credit-service-m-berhad-job-executive-call-centre-contact-centre-johor-bahru]   -Bachelor's Degree / Diploma in any related discipline/Fresh Graduate -Experience in Customer Service / Call Center / Credit Card Sales / Banking background will be added advantage.
-Computer Literate and proficiency in MS Office.
-Proficient in English and Bahasa Malaysia languages.
-Fresh graduates are encouraged to apply.
-Able to start immediately is an added advantage.


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

Requirements

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