Executive, Community Relations (Mandarin Speaker)

Details of the offer

Executive, Community Relations (Mandarin Speaker)The Executive, Community Relations is responsible for managing the administrative and financial operations of the school. This role ensures the effective handling of all financial matters, school resources, and office management tasks to maintain smooth day-to-day operations.
Key Responsibilities:
Student RegistrationImplement standardised processes and procedures for student registration at the campus.
Ensure a positive onboarding experience for students and parents by providing seamless and accurate registration processes.
Ensure admission documentation is complete and offer letters are issued promptly.
Update and maintain an organized system for e-filing student records, ensuring their safekeeping and easy accessibility.Support for International StudentsAssist and guide international students through the Student Pass application process, including collection and review of necessary documents, ensuring completeness for a successful application for a new or renewal of the Student Pass.
Stay updated and ensure compliance with the Malaysian Ministry of Education and Immigration regulations and policies.
Maintain accurate records of SP documents and correspondence for each international student.Administrative & FinanceParticipate in and provide support for enrolment activities such as Open Days and education fairs to ensure a smooth experience for prospective families.
Communicate with parents regarding the collection of photos for parent IDs. Maintain a database of submitted photos and ensure that parent IDs are issued for every photo received. Coordinate with relevant departments to ensure smooth ID production and distribution processes.
Ensure that every student is issued a student card for identification and e-purchase purposes (via the Vircle application). Provide onboarding support to families on Vircle activation and usage. Manage the process of replacements for lost or damaged cards.
Assist in billing preparation for school and activity fee.
Responsible for collection of all fees and manage refunds.
Perform daily reconciliation rate and prepare collection report.
Follow up on outstanding collection.
Responsible as the Parents Relations Officer for the Finance Department.
Perform revenue reconciliation as part of the month-end process.
Assist in month-end process, general ledger, account receivables and account payables.
Any other relevant duties assigned from time to time.Qualifications:
Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
2-3 years of experience in finance, administration, or a similar role
Proficiency in accounting software and MS Office (Excel, Word, etc.).
Strong organizational and communication skills.
Attention to detail and ability to multitask.
Knowledge of local accounting and regulatory laws is a plus.
Key Skills:
Communication Skill Required - Mandarin, English and Malay
Financial management and budgeting
Administrative organization and office management
Strong interpersonal and communication skills
Problem-solving and decision-making ability
Attention to detail and high level of accuracy
Ability to work under pressure and meet deadlines#J-18808-Ljbffr


Nominal Salary: To be agreed

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