Job DescriptionWhat You'll Champion: Responsible to process all Duty Travel Requests by AirAsia employees which includes flight and accommodation requests To ensure that the requests are processed on a timely basis based on the Service Level AgreementSupport and coordinate staff visa request with authorized agent(s).Liaise with third party agents on commercial flights (Non-AirAsia flights) if required Ensure hotel invoices related to Duty Travel expenses submitted to Oracle/manually received are approved within T+3 upon receiving.Conduct thorough preparation and meticulous review of hotel contracts, specifically focusing on annual renewals and negotiation processesProvide post working hours and weekend support to all AirAsia employees including public holidays for urgent Duty Travel requestsProvide backup for other members of the Duty Travel team and other ad hoc duties assigned by Duty Travel and Accommodation Team Lead / Manager. Who You Are:Minimum Diploma/Degree in any fieldCandidates that have experience with Navitaire, Egencia, Concur is an added advantagePossess good personality skills such as critical thinking, fast learner and good interpersonal skills.Proven experience in problem solving, dealing with ambiguity, and organizational agilityEffective in cross-department collaboration Ability to effectively communicate with end users and peers on how the software application can assist in supporting their needWe welcome candidates who always think out of the box, a problem solver, detail oriented, positive personality and must have solid written and verbal communication skillsExpecting candidates to be able to travel Where You'll Go:Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. Based on your performance and contribution in this role, you'll grow into becoming a Senior Executive, or other similar roles internally. In this role, you'll grow to a higher position and subsequently, you will experience managing a team as well.What You'll Enjoy:Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.Emotional Wellbeing: Paid time off, wellness programs, and childcare amenities.Financial Wellbeing: Resources relating to financial, personal skills and career growth programs.Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.A unique Allstar culture like no otherOur Hiring Process:Application receivedCandidate screeningInterview(s) and assessment(s)Background check and/or other assessmentsOffer and negotiationGet To Know AirAsia: AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
