Position:Executive Email Support
Salary:RM2500
Work location:Bangsar KL
Company Background:Banking & Financial Institution
Must-have requirements:
Minimum a Degree holder in any field
Working experience in Contact Centre or service related environment would be added advantage
Good in Microsoft Excel, Microsoft Word and Microsoft Powerpoint
Good in speaking/ writing in Bahasa Malaysia and English
Job Responsibility:
Attend to enquiries/ requests/ feedback/ complaints from participants/ non participants/ intermediaries via non-chat source
Support IT team on escalation enquiry from all touch points
Responsible for the resolution of escalated (Complex) customers/ intermediaries requests within the agreed service level and ensure completeness of the resolution
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Have you worked in a call centre before?
Which of the following Microsoft Office products are you experienced with?
How would you rate your English language skills?
How much notice are you required to give your current employer?
Company Information:Human Resources & Recruitment, 101-1,000 employees
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.
Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.
For more information, please visitwww.persolkelly.com#J-18808-Ljbffr