Travel Agents/Consultants (Hospitality & Tourism)
Imagine yourself at the heart of the action, working closely with our Senior Operations Manager to coordinate and oversee daily operations that bring groups and events to life. Your contributions will directly shape the quality of our on-ground experiences, helping create unforgettable journeys for our clients.
What You'll Do:
In this role, you'll take charge of:
Oversee all logistics from hotel bookings and room lists to restaurant and attraction reservations.
Be present and hands-on when groups are touring, especially during peak seasons (note, this may extend beyond regular office hours).
Manage invoicing and maintain P&L for your assigned files, ensuring budgets are met.
Deliver exceptional service by monitoring the smooth execution of every detail.
What We're Looking For:
We're seeking candidates who bring the following:
At least 5 years in a travel agency, event management, or the travel industry, ideally within Group/MICE divisions.
A diploma in Tourism Management or a related field is ideal; however, extensive relevant experience is also welcomed.
Strong command of English is essential, and Mandarin skills are a big plus. One position is dedicated to serving our Mandarin-speaking clients.
Proficiency in MS Office (Word, Excel, PowerPoint) is required, and experience with Canva or design software is advantageous.
Exceptional attention to detail, a quick learner, and an outstanding team player who thrives under pressure and tight deadlines.
What You'll Gain:
Work alongside a dynamic team in a supportive and growth-focused setting.
Hone your skills in a fast-paced role with plenty of learning opportunities.
Embrace a role that adapts to the ebb and flow of the travel industry's exciting cycles.
Location:
This is an in-office position located in PJ8 Petaling Jaya.
If you're ready to bring your expertise to a vibrant team where your efforts make a difference, we want to hear from you! Apply today and start the journey toward an exciting career in Group & MICE Operations.#J-18808-Ljbffr