Account & Relationship Management (Sales)
Full time
Role Overview:To achieve sales target by promoting and selling company products and expanding the customer base.
DUTIES AND RESPONSIBILITIES
To sell company products by establishing contact and developing relationships with prospective customers.
To expand business with existing customers by promoting new products or through a sales strategy.
To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trends.
To work closely with the marketing team to promote products and services.
To maintain professional and technical knowledge by attending training courses, seminars, conferences, workshops, and reading periodicals.
To meet individual and team KPIs set by the company.
To maintain accurate information of documents such as Customer Requirement (CR) File and Forecast Quantity.
To facilitate agreements and contracts discussions with customers.
To maintain the filing of agreements and contracts signed with customers.
Responsible for customer enquiries pertaining to quotation, product, sample, registration, shipment, artwork, visit, and payment.
To handle customer visits, meetings, and transportation/hotel room booking arrangements.
Responsible for sending new pricing to customers and updating the CR File.
To suggest price reviews based on feedback from customers.
Responsible for accuracy in Purchase Order processing.
To monitor customer payments and follow up when necessary.
To involve in internal and external audits.
To assist in the preparation of exhibitions and attend exhibitions both locally and overseas.
To organise Packaging Change Order (PCO) meetings, kick-off meetings, and participate in User Acceptance Testing (UAT) with other departments for new customers and requirements.
Responsible for accuracy in the initial production of new items by observing the production process.
To assist Manager/Assistant Manager in yearly sales budget planning by providing customer sales forecasts.
To perform customer surveys.
Any tasks assigned by Manager/Assistant Manager.
REQUIREMENTS
Education:
Bachelor Degree in Business/Marketing or equivalent from a recognised institution.
Work Experience:
Minimum 2 years of working experience in the related field or fresh graduate.
Company Overview:The Hartalega story began in 1988. Our insatiable appetite to constantly surpass our own achievements has transformed what started as a single-line production facility into what we are today, the leading nitrile gloves manufacturer in the world, with a growing capacity to produce billions of gloves every year. We export to over 70 countries across five continents, namely Americas, Asia, Europe, Australia, and Africa.
As an industry leader, we pave the way forward through our commitment to innovation. We invented the world's first lightweight nitrile glove, which revolutionised the industry by shifting the global demand from latex to nitrile gloves. Today, we are home to advanced proprietary manufacturing technology that allows us to safeguard the quality of our products and the efficiency of our operations. Our unrivalled proprietary technology provides us with an important competitive edge as we own the fastest production lines in the industry, producing more than 45,000 gloves per hour.
In all that we do, we are guided by our SHIELD (Synergy, Honesty, Innovation, Excellence, Learning, Dedication) values to do the right thing at all times. As we continue to grow by leaps and bounds, we are single-minded in ensuring that we make a meaningful difference by enriching lives, from the healthcare practitioners and the people they care for to our very own #TeamHartanians, stakeholders, and the community. We welcome like-minded individuals to be part of our exciting team. Together, let us make a difference.
Perks and Benefits:
Medical
Education support
Sports (e.g., Gym)
Parking
Profit sharing plan
Fully subsidized company host#J-18808-Ljbffr