Executive, Vendor Education

Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description WHAT YOU WILL OWN: ? Onboard potential foodpanda vendors on the platform via phone call & live chat
? Assist the sales team on face-to-face/call training sessions with potential vendor
? Provide the support to the vendors to ensure they are satisfy with foodpanda
? Setting up relevant accounts for potential vendors for them to start selling on foodpanda
? Provide first call resolution to the vendor if needed
? Any other ad hoc tasks as requested by your line manager
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE: ? Highly communicative with a pleasant personality
? Fluent in written and spoken English & Malay ; spoken Mandarin/Cantonese is a plus
? Proactive and self-motivated individual who thrives on meeting targets
? Prior call centre experience a plus, but not compulsory
WHAT WE OFFER: A top-notch office in Kuala Lumpur, Malaysia close to amazing restaurants and bars. Inside the walls of this office you'll find:
? An empowering, international and agile working environment
? Responsibility from day one in an innovative and rapidly expanding tech business
? Regular office parties and exciting team events
? And a bunch of cool extras including foosball tables and a table tennis table, as well as free fruits and, of course, a monthly corporate allowance from foodpanda