Export Customer Service Executive

Details of the offer

Import/Export & Customs (Manufacturing, Transport & Logistics)
Job Requirements:Minimum Diploma holder
At least 1 year experience in logistics industry
Good computer skills – Microsoft Office (Excel, Word, PowerPoint)
Able to converse in English, Bahasa Malaysia
Self-motivated, independent, able to meet tight deadlines and good communication skills
Job Descriptions:Responsible for the preparation of ocean and land shipment booking and related shipping documents
Ensure shipping/transportation activities comply with legal statutory
Prepare billing for nomination shipment based on quotation timely
Tracking and follow up all shipments and update Agents/Customers with relevant documentations and proof of delivery from the carriers
Attend and respond to customer/agents rates enquiry and all other inquiries accurately and in a timely manner
Attend to customer's service failures complaint expeditiously and ensure corrective action taken with speed of execution
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Customer Service Executive?
How many years' experience do you have in the logistics, freight & delivery services industry?
Which of the following Microsoft Office products are you experienced with?
Company Overview:
Forward Freight Services Sdn Bhd is a leading freight forwarding company and a member of a Logistics International Network. In line with our expansion, we would like to invite dynamic, aggressive and qualified candidates for the advertised position.#J-18808-Ljbffr


Nominal Salary: To be agreed

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