**JOB SCOPE**- Responsible for all activity carried out in the facility support.- To conduct daily health check on the data centre facilities & common facilities.- To perform 1st level troubleshooting whenever there is a problem in the data centre & common facilities.- To ensure that technical issues are resolved within time frame.- To ensure that calls are attend timely and solved up to customer satisfaction.- To ensure that the configuration management system is strictly followed.- To follow documented quality system and ensure that it is followed by all employees.- To follow documented information security management system and ensure that it is followed by all employees.- To review records of user requirements, testing and delivery area.- Responsible for preparation of all the inspection and test plans.- To make necessary arrangement for customer / third party inspection, if any.- To carry out final inspection and testing of the products as per test plan including BCP.- To verify that the data backed up in the event of server crash or in a routine case is accurate and the latest.- Carry out condition based monitoring and preventive detection of any issues on electrical installation and machine electrical equipment and report accordingly to immediate superior.- To ensure that necessary inspection is completed and results are matching with specifications- To ensure that all the inspection and test records are maintained at all stages to show evidence of conformity to specified requirements.- Ensure that Critical Operations function fulfil the response time and down time as stated in the Service Level Agreement (SLA) with vendor as well as customer ends.- Ensure that all incidents and breakdown are fully attended to and solved within a given timeline- Assist in planning and carrying out all preventive and corrective maintenance but not limited to electrical, mechanical, and civil and structure on timely basis.- Assist and formalize work shut down procedures and even after working hours and on rest day.- To assists and coordinate with Facility Engineer and normalize procedures for all mechanical and electrical facilities in line with electricity supply act especially for low voltage system.- Ensure that the Data Centre (DC) comply with all the relevant authorities of Malaysia.- Advise and supervise breakdown work Supervisors in attending and providing solutions to problems related, but not limited to, electrical and mechanical in facilities. Report to manager or supervisor on a regular basis pertaining daily operations and working together to solve day-to-day operational problems.- To carry out Facility Engineer duties and work in a good and proper manner, in order to maintain a good relationship with the customers.Job Requirements:- Must have an Engineering Degree (Bachelor of Engineering) in any discipline, preferably in Electrical or Mechanical.- At least 4 years of working experience in the related field.- Possess good soft skills in communication and documentation.- Able to contribute effective solutions to solve issues.- Positive and aggressive working attitude, able to think critically, a good team player and able to work independently.- Proficiency in English language is a must - spoken, written, and reading.- Proficiency in MS Office is a must. Any other engineering related software proficiency will be added advantage.**Job Types**: Full-time, Permanent**Salary**: RM2,164.65 - RM4,000.00 per month**Benefits**:- Dental insurance- Health insurance- Vision insuranceSchedule:- Monday to FridayAbility to commute/relocate:- Kulai: Reliably commute or planning to relocate before starting work (required)**Experience**:- Facilities maintenance: 3 years (preferred)**Language**:- English (required)
