Your future employer is a prominent facility management company with a strong reputation for delivering integrated solutions across retail, commercial, and other high-traffic environments. As the company continues to grow, it is seeking an experienced Facility Manager to oversee both technical (hard) and support (soft) services, ensuring facilities are well-maintained, safe, and efficient. This role is ideal for a proactive leader skilled in operational excellence, client relationship management, and team leadership. The Facility Manager will play a key role in daily operations, coordinating with clients to address their needs and uphold high standards of service quality and customer satisfaction across all sites.
about the job
Oversee the maintenance of all physical infrastructure, including HVAC, electrical systems, plumbing, and other technical facilities (Hard Services).
Manage support services, such as cleaning, waste disposal, landscaping, security, and reception, to ensure a safe and efficient environment for clients and staff (Soft Services).
Act as the primary point of contact for clients, addressing their needs and ensuring service levels meet expectations.
Schedule and manage preventive and reactive maintenance to ensure facilities remain operational and any issues are promptly addressed.
Work with external vendors and contractors to manage outsourced services, ensuring quality standards are upheld. Evaluate, negotiate, and monitor contracts as needed.
Prepare and oversee the facility management budget, ensuring cost-efficiency and optimal resource allocation.
Ensure all facilities comply with local health, safety, and environmental regulations, regularly reviewing and implementing safety protocols to minimize risks.
Conduct regular inspections and audits to ensure facilities meet the company's high standards.
skills and experience required
Diploma or Bachelor's Degree in Estate Management, Engineering, or a related field.
Minimum of 5 years of experience in facility management, including the management of both hard and soft services.
Excellent organizational, problem-solving, and customer service skills.
Strong communication and interpersonal skills.
Proven ability to lead and motivate a team.
In-depth knowledge of facility management principles, building maintenance, safety regulations, and client management.
culture and benefits
Your future employer is financially stable and has experienced rapid growth in recent years, with a strong portfolio of completed, ongoing, and upcoming projects. They offer a positive work environment, supported by a trustworthy and supportive management team. The company rewards employees generously for strong performance and emphasizes personal growth for each team member.
how to apply
The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, only shortlisted candidates will be contacted.
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