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Responsibilities:Ensure prompt processing of claims including appointment of adjusters.
Arrange bordereaux meeting with panel of adjusters on a monthly basis.
Report to Unit Head/ Head, BA/FA on performance of panel Adjusters on a quarterly basis.
Verify, assess and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit to Unit Head/ Head, BA/FA for approval.
Refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS and Intermediaries to Unit Head/ Head, BA/FA for prompt monitoring and resolution within the time frame.
Ensure all claims suspected of having fraud elements or in violation of policy conditions are brought to the attention of Head, BA/FA & in his/her absence to HOD/ CEO.
Ensure all necessary advices to Treaty Reinsurers/ XOL are adhered to as laid down under the Reinsurance agreement.
Ensure all recoveries are actively pursued.
Monitor and review all files including aging cases effectively and within the time frame.
Monitor and review files on a yearly basis.
Any other duties as may be assigned by the Company from time to time.
Requirements:Bachelor Degree - Degree holder
At least 2 years claims experience in indicated classes of insurance.
Possess good communication skills in both written and spoken English
Professional Qualification in Insurance e.g.
ACII / AMII
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The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia.
The Group's core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.
Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management and Private Equity.
All the seven business pillars are offered through the Group's main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn.
Bhd.
and RHB Islamic International Asset Management Berhad.
The Group's regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR and Myanmar.
It is RHB Banking Group's aspiration to continue to deliver superior customer experience and shareholder value; and to be recognised as a Leading Multinational Financial Services Group.#J-18808-Ljbffr